IT Support Specialist, 80-100% (ID 1922)

The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are home to people from all over the world, from different backgrounds, with diverse talents and specialist areas. What binds us together is our passion for excellence, our dedication to our mission of improving patient care, and our understanding that we are stronger together : we are one AO.

For more information, visit : https : / / www.aofoundation.org /

IT Support Specialist, 80-100% (ID 1922)

Short Description

We have two vacancies and we are open to take into consideration junior and senior profiles.

Main Responsibilities

• Ensure first-level support for users via phone, email, and on-site for software and hardware issues.
• Install and set up hardware for end-users.
• Document and track all support requests in our ticketing system.
• Maintain and update user documentation and the knowledge base.
• Provide support for internal training courses and events.
• Collaborate on internal IT projects as needed.
• Support our offices in Davos, Zizers and Zurich.

Main Requirements

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