Clinical Trials Label Program Manager

Support Sales Team as Subject Matter expert

Develop study label solution

On boarding new clients (perform first studies to define process)

Host client meetings

Take care of label key accounts

Escalation point for new clients and key account

Coordinate Label Studies between the different label departments

Training of packaging teams (globally)

Creates and / or supports creation of Label Specifications, Label proofs and print documentation using internal systems (CMAP)

Provides support in the project management team

Responsible for quote correctness and financial forecasting

Monitors project activities and day to day business as well as establishment of a customer approved Job Specification

Collects all the information on a study design including correct label texts and all other relevant information.

Coordinates shipments through the logistics department

Responsible to log issues into Trackwise and work on the investigation

Applies Good Manufacturing Principles in all areas

Minimum Qualifications :

Good understanding of clinical trial setup and related international regulatory

Excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines.

Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.

Ability to develop strong customer relationship; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.

Education / Experience :

Accredited college, university or recognized professional degree, preferably in a health related field.

2-3 years of successful experience in project management as a Project Manager or equivalent

Strong interpersonal and communication skills to include excellent relationship building.

Strong proficiency in using digital tools and software ( Microsoft Excel, Powerpoint, Salesforce, Trackwise).

Proven experience with customers in a dynamic environment.

Excellent communication, organizational skills and project co-ordination skills.

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