Jobdescription
Impact Meets Professionalism : Customer Service
Support 100% (m / f / d) for a Global NGO
Do you have
a passion for connecting people worldwide? Do you thrive in an
environment where service is more than just a task, but a way to
create lasting change?
On behalf of our
client?one of the world's most renowned and influential non-profit
organizations with over 1.2 million members?we are seeking a
dedicated and proactive Customer Service Support
professional.
About the
Organization
Our client is a global network of
neighbors, friends, and leaders who have been dedicated to
sustainable projects for over 110 years. From promoting peace and
fighting disease to supporting education and protecting the
environment, this organization consists of "people of action" who
use their intelligence and energy to solve the world's most
persistent issues. In this role, you will be the vital link between
the organization and its committed members across the
globe.
Key
Responsibilities
Excellence
in Support : Act as the first point of contact for members and local
clubs regarding administrative and organizational
inquiries.
Coordination
& Guidance : Assist members in using internal platforms and
tools, helping to translate global initiatives into local
action.
Data Management :
Maintain the global membership database with high precision to
ensure a seamless flow of
information.
Cross-functional
Collaboration : Work closely with various departments to support the
smooth execution of international projects and
programs.
Qualifikationen
Your
Profile
Service-Oriented Mindset : You enjoy
interacting with diverse groups of people and communicate with
empathy, clarity, and professionalism.
Language
Proficiency : As you will operate in a global environment, fluency
in English is essential. Fluency in German (or other languages) is
a significant advantage.
Versatile
Solution-Finder : You don't just see hurdles; you see opportunities
to help. You are a natural "problem-solver" who remains calm under
pressure.
Alignment with Values : You identify
with the mission of promoting integrity, goodwill, and world peace
through fellowship.
What is
Offered
Purpose-Driven Work : Your daily efforts
contribute directly to projects that improve maternal health,
provide clean water, and grow local
economies.
Truly International Environment :
Work within a multicultural setting with contacts spanning the
globe.
Stability & Heritage : A secure
position within a long-standing, financially stable, and
world-renowned organization.
A Culture of
Action : Join a community of visionaries and pragmatists who are
committed to making a difference.
Are you
ready to be part of a community that creates lasting change? We
look forward to receiving your application!
TRF Customer Service Support 100 • Zürich