Quality Engineer

A leading EMS company based in Switzerland is seeking a Quality Engineer. The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers' ensuring effective management of non-conformities and the definition of corrective and preventive actions. Main Responsibilities: - Manage customer relationships regarding quality' acting as the primary interface and ensuring high customer satisfaction - Analyze customer-reported non-conformities' identify root causes' and define corrective actions. (8D' 5 Why' Ishikawa' etc.) - Be responsible for product quality management during sampling phases' mass production' and throughout the entire product lifecycle - Coordinate continuous improvement activities and contribute to the reduction of customer complaints - Manage customer audits and participate in the execution of internal audit Mandatory Requirements: - Degree in Engineering or diploma in electronics/mechanical field - ISO 9001:2015 Auditor certification - In-depth knowledge of ISO 9001:2015 standard - Experience in Lean Manufacturing and Six Sigma - IPC-A-610 certification - Strong problem-solving skills' customer-oriented mindset' and team-working attitude - Ability to work in dynamic environments under tight deadlines' maintaining an analytical and collaborative approach - Excellent written and spoken Italian and English