TAC/BDM Laboratory Robotic Automation

TAC/BDM Laboratory Robotic Automation
About Toledo
TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit .
Our Opening and Your Responsibilities
Join a fast-growing Laboratory Automation organisation driving advanced automation and integration solutions across Europe. This role sits at the intersection of technical expertise and consultative business development, connecting engineering, product strategy and customer-facing activities to accelerate adoption in pharma, chemical and CDMO/CRO markets. The team has strong momentum and visible management support, offering the chance to design trainings, shape go-to-market approaches and influence next generation solutions. The role is highly field-facing and collaborative: you will work closely with Market Organizations, key accounts and internal application experts to drive customer outcomes. Reporting to the Head of Business Development , the position is full time and permanent, with a preference for European locations but open to Switzerland. Regular travel across Europe (typically 3-10 days/month) is required; occasional international trips may occur.
Key responsibilities:
Provide sophisticated pre sales consultation and technical leadership for laboratory automation and integration projects, translating complex customer requirements into viable solutions.
Act as a trusted advisor to Market Organizations and key accounts, building relationships with Lab Directors, QA, R&D and IT stakeholders and guiding transformation initiatives.
Coordinate cross functional sales processes and projects with Market Organizations, partners and internal teams to ensure specification matched solutions and successful project delivery.
Develop and manage the regional pipeline and business activities for lab automation, identifying opportunities and contributing market insights for product/service roadmaps.
Design, deliver and roll out training and enablement programs for internal Sales/Service teams and customers, including on site and remote sessions and training materials.
Lead customer workshops, demos and ROI-focused presentations for technical and executive audiences; support sales enablement and coach local teams on solution positioning.
Support partner engagement and integration activities, resolving complex technical inquiries around workflows, digitalization and regulatory compliance.
Support post implementation onboarding and optimization, capturing lessons learned and driving continuous improvement in deployment and customer adoption.
What You Need to Succeed
Requirements:
Degree (BSc/MSc/PhD) in Engineering, Chemistry, Physics, Life Sciences or a closely related discipline.
3-5 years relevant experience in laboratory automation or digitalization projects, pharma/biotech/chemical manufacturing or R&D, CSV engineering/consulting, or lab equipment sales engineering/technical support.
Strong understanding of R&D/QC workflows (analytical testing, sample management, data workflows) and hands on experience with lab automation or instrument integration.
Proven knowledge of digitalization and instrument connectivity (e.g., LIMS, ELN) and working familiarity with automation platforms/system integration.
Knowledge of regulatory frameworks and data integrity requirements (e.g., GxP, 21 CFR Part 11) and ability to translate compliance needs into technical solutions.
Demonstrated customer facing experience with stakeholder management across technical and commercial levels, including willingness to travel frequently across Europe.
Excellent English communication and presentation skills for technical and executive audiences; German or other major European language skills are advantageous.
Must be based in Europe and eligible to work in the EU or Switzerland; able to report into the Head of Business Development and operate in a hybrid/field centric setup.
Our Offer to You
We offer:
Flexible working hours (depending on the role), a hybrid work model, and a wide portfolio of training opportunities
A 40-hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays
Free parking and direct access to public transport
Healthy lunches cooked onsite at our own TOLEDO restaurant, with special prices for employees
A range of additional attractive benefits, including employee discounts at select area businesses
You can expect challenging, interesting, and varied tasks in an innovative and international environment, with the opportunity to network globally and achieve your career goals.
Have we raised your interest? Then we look forward to receiving your complete application at our Job portal.
Please note that we do not accept any application documents via e-mail, only applications submitted on our job platform due to our data protection guidelines. Furthermore, we do currently not accept applications from recruitment agencies for this role.
If you have any question, please do not hesitate to contact our Talent Acquisition Team Write an email.
#MTCH
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. jid7e6c5f8a jit0415a jiy26a