Manager Communications & PR (fixed-term contract)

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Our opportunity:

TheManagerCommunications & PR is responsible forsupporting theSr.DirectorinmanagingPublic Relations, external and internal communicationsacrossRBIand itsbrands (Burger King, Popeyes,Tim Hortonsand Firehouse Subs)overseeingEMEAandLAC,andaffords the opportunity tostrategically and proactively engage key internal and external stakeholders.Thepositionalsoincludesmedia relations, brand communications, crisis and reputation management, corporatecommunications, and event management.TheManagerCommunications & PR reports directly to theSrDirectorCommunications,RBIInternational. In addition, thepositionworks with other functions within the organization includingMarketing, Sustainability,EventandLegal.

Why this role is important:

At RBI we are a growth company with ambitious goals. We know that we can only make our dream a reality by having the right talent on our side. TheManagerCommunications & PR will serve as a key part of theRBIcommunications team,strategically and proactively engagingkey internal and external stakeholders through integrated communications and public relations initiatives that support a fast-growing global QSR organization with a unique culture.

You will work cross-functionally to develop and manage internal communications strategies that create a shared understanding of our RBI priorities and values. You will help keep RBI employees connected and engaged around our Big Dream of building the most loved restaurant brands in the world. You will partner with and strategicallyadvisesenior leadership on communications efforts that help achieve ourobjectives.You’llwillbe in a fast-paced environment,exhibitingcreativity and passion all while producing results that drive employee engagement and business performance.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

This is a fixed-term employment for 5-6 months. The contract will be provided by a third-party employment.

Your roles & responsibilities:

• Be part of the Communications Team in ourZugoffice, building strong relationships with leaders across functions and with media, public relationsagenciesand other key stakeholders
• Lead end-to-end communications initiatives for a variety of internal and external audiences, ensuring key message delivery, audience engagement, positive brand affinity, leadership credibility, effective transitions (Change Management)and positive flow of media coverage
• Tell our story and protect our image through planning, execution, and measurement across traditional and digital channels for RBI and its Brands
• Maintain and build current knowledge and standards of excellence in communications and public relations

Media Relations

• SupportPR strategies across vast regionsdrivingour brands’narrative aligned to marketing objectives

• ManageFranchisees andPR agency relationshipsto ensure goals and deliverables are being achieved and effectively integrated in marketing plans

• Develop and manage approvals for all media materials (pitches, news releases, visuals, etc.) in collaboration withfranchisees,agencypartnersand internal stakeholders

• Drive PR measurement, coveragetrackingand analysis of programs and initiatives. Provide recommendations thatoptimizecoverage for future initiatives

• Have a pulse on the finger integrating industry news,trendsand compelling angles into public relations strategies

• Work with cross-functional stakeholders to provide PR counsel on campaigns and coaching on media interviews

• Support management of media inquiry inbox

Internal Communications

• Manage internal storytelling and connectivity aroundthe brands’initiatives to help build awareness

• Create content and talking points to support leadership updates and presentations duringtownhalls, etc.

• Think through internal audience touchpoints during communication plan development

• Support weekly newsletter for the office covering key news across the region

Issues & Crisis Management

• Support theSrDirectorin leadingcrisis management from understanding context through recommended approach and draft responses

• Effectively manage media, socialmediaand franchisee issues by preparing proactive and reactive statements and preparing spokespeople for interviews or statements

• Work on Crisis Management materials, including Crisis Managementtrainings

Event Management

• LeadFranchisee eventscommunications to franchisees, employees, and vendors when applicable

• Develop engaging presentations and scripts for brand conventions and Franchisees events, and coach on delivery methods and best practices

Your skills & experience:

• Bachelor's/Masterdegree in communications, public relations or related field/experience

• 5yearsof professionalexperiencein Communications

• Preferred experience inQSR, hospitalityor related industry

• A combination of corporate and agency experience an asset

• Fluent in English

• PowerPoint design and video editing skills considered an asset.

• Experience withMedia reporting platformswould bea plus

• Proven ability to craft and communicate a compelling message/tell a story and experience in developing press releases, briefs, etc.

• Advanced written and verbal communication skills with a strong executive presence to engage with senior leadership.

• Success writing for senior executives – for internal and external audiences – and samples you can share.

• Advanced knowledge of communications measurement best practices and using insights to drive strategy and planning.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.