IT Support Engineer

We currently have a vacancy for an IT Support Engineer fluent in English, to offer his/her services as an expert who will work onsite in client’s premises in Geneva, Switzerland. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks:

• Laptop Deployment & Device Management;
• Support deployment of new laptops using Microsoft Intune and Windows Autopilot based on approved standards and available procedures;
• Assist users during device enrolment, configuration, and handover;
• Troubleshoot deployment and compliance issues;
• Coordinate network-related operational requests between business requisitioners and the external network service provider;
• Support onsite connectivity issues related to endpoint and workspace services;
• Perform IT asset inventory cleanup and reconciliation;
• Provide onsite support for the operation and user adoption of the new printing service;
• Deliver priority (VIP) support for executives and key stakeholders;
• Support users on Microsoft 365 and Modern Workspace services (Outlook, Teams, OneDrive, SharePoint, device usage) through user assistance and incident resolution.

Requirements

• University degree in IT combined with relevant IT professional experience of 7 years;
• Experience in IT Service support;
• Experience in Microsoft 365 and Modern Workspace services (Outlook, Teams, OneDrive, SharePoint, device usage);
• Experience in Microsoft Intune and Windows Autopilot;
• Experience with troubleshooting deployment and compliance issues;
• Experience with Network Coordination & IT Asset Management;
• Prior experience within the United Nations system or similar international organizations is an asset;
• Excellent command of the English language.

Benefits

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference (19591/02/2026).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.