H&M HOME Key Holder, Sales Advisor 80%

Company Description

H&M HOME is a design-driven interior brand with the purpose to make it possible for many people to create a personal and modern space — a place to feel at home. Our vision is to be a world-class interior brand offering modern design and quality at the best price in an inspiring and sustainable way.

Job Description

As a Key Holder at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day.

As a Key Holder, your responsibilities are divided into three parts :   Customers, Colleagues  and  Procedures.  Some of your responsibilities include :

• A  symbolic leader  to support the management team in actioning the day to day operations of the store with the help of the Sales Advisors to ensure we deliver on the  best customer experience  for our guests everyday.
• Using  entrepreneurial spirit , you are responsible for the constant search for opportunities to increase the sales
• You have knowledge about product handling and sales activities. By  keeping it simple  you learn and implement new information in a timely manner
• You work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
• Being  cost-conscious  you ensure great product care to be able to sell the products in their best condition
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure product availability through efficient product flow from delivery to stockroom to sales floor
• Ensure all routines are followed at the cash & service desks to maximize sales and customer satisfaction