Groups Coordinator (m / w) Cluster Groups and Events Coordinator - German Speaking

Das hoch in den Bergen im Herzen der Schweiz gelegene Kempinski Palace Engelberg wird bald bereit sein, seine ersten Gäste zu begrüßen. Mit einer einzigartigen Mischung aus erfrischender Schweizer Gastfreundschaft, warmherzigen Fünf-Sterne-Luxus-Service und einer Fülle von Aktivitäten ist das Kempinski Palace Engelberg ein Ort, an dem Erinnerungen geweckt werden.

Introduction

Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.

TLNT1_CH

Main Tasks :

• Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Cluster Assistant Director of Groups & Events and all sales associates.

Constantly gather, understand, and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events.

Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.

Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.

Follow all directions and guidelines shared by the Cluster Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear.

Keep all colleagues abreast of all information from the client which may be vital to timely response.

Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realizing the importance of such to ensure anticipated results.

Assume responsibility for small groups as assigned by the Cluster Director of Groups & Events always following all department sales and planning procedures precisely and.

Handle all types of events under the supervision of Cluster Director of Groups & Events.

Desired competences & qualifications :

LANGUAGE :

Fluency in English and German – excellent oral and written skills

Additional and or local language - beneficial

Awaiting you :