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Digital Service Owner (GDS)

Digital Service Owner (GDS)

hays-gcj-v4-pd-onlineFully
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
Stellenbeschreibung

Digital Service OwnerRate : £500 to £600Location : Fully remoteDuration : To end March 2025 initiallyIR35 : In scope.As the Service Owner, you will be responsible for the successful operation of three digital services that are at different stages in their digital lifecycle.

  • NPWD (National Packaging Waste Database)
  • WEEE Online (Waste Electrical and Electronic Equipment)
  • IWS Online (International Waste Shipments)

You will ensure these services are maintained to a high standard, delivering continuous improvement, new digital requirements from regulatory reform and dmissioning as services transition to new platforms.

  • Coordinate the Digital Senior Technical Officers’ day-to-day activity across the digital services as part of a matrix management structure.
  • Liaise with colleagues, contractors and third-party suppliers involved in the support and development of the digital services and regulatory reform digital projects
  • Manage contracts for maintenance and development of the digital services withmercial, including service performance reviews and reconciliation of contractual payments with delivery.
  • Manage the financial budgets allocated for the continuous improvement and development of these services.
  • Identify and prioritising continuous improvement requirements within the budget limitations.
  • Ensure that bugs and issues encountered are logged and progressed in line with agreed priorities.
  • Ensures that the digital services remainpliant with all security, data protection and accessibility requirements.
  • Work with business leads to understand future regulatory requirements and build them into strategic road map for the digital services.
  • You will ideally be able to demonstrate the following :

  • An ability to build and foster relationships with internal and external customers to identify needs and deliver a solution.
  • 3RD Party liaison – New tendering process – Working withmercial.
  • Work closely with the Operations Manager to agree and understand the workplan to deliver multiple work activities to tight and varying deadlines
  • An ability to be agile in delivery allowing flexibility, resourcefulness and ability to prioritise work to deliver the best oue and meet deadlines.
  • Experience of budget and contract management
  • Experience of delivering in a digital role is essential, ideally as a Service Owner.
  • Knowledge or experience ofernment Digital Service (GDS) and waste regulation is desirable but not essential.
  • Good IT skills, including proficiency with Microsoft 365 applications.
  • SERVICE OWNER, GDS,ERNMENT DIGITAL SERVICE, AGILE, SERVICE OWNERSHIP,ERNMENT, PUBLIC SECTOR, SERVICE OPERATION, DIGITAL SERVICES, 3RD PARTY LIAISON, TENDERING, TENDER,MERCIAL, BUDGET #4574474 - Phil Barrowclough