IT System Technician (m/w/d)

We are currently supporting our client in the Lucerne region in the search for an experienced IT System Technician (m/w/d) to play a key role in onboarding and offboarding customers into a secure, cloud-based IT environment.

In this role, you’ll become part of a dedicated team of three IT professionals, led by an experienced project manager. Together, you’ll work on a Swiss-hosted remote desktop infrastructure designed specifically for public sector clients such as municipalities and local governments. Each customer is provided with their own virtual server and a secure VPN connection to their local network.

This is more than just a technical role - it’s a chance to be part of an innovative project that is actively shaping the digital future of Swiss municipalities and cities. You’ll work with cutting-edge cloud technologies in a secure, Swiss-hosted environment tailored for the public sector. If you're passionate about IT, thrive in a collaborative setting, and are looking for a long-term opportunity with the potential for internalization, we’d be excited to hear from you.

Main Responsibilities:

Onboarding Tasks Include:

• Creating and setting up RDS servers
• Configuring VPN connections
• Creating AD user accounts for customers
• Setting up NTFS file storage and permissions based on a permission matrix
• Integrating M365 tenants into our Microsoft Partner Center
• Installing customer-specific third-party and/or cantonal applications on the RDS server
• Setting up customer tenants in the ERP system
• Migrating data from other IT service providers (file storage, SQL databases)
• Performing database migrations (executing scripts)
• Installing and configuring network components at customer sites (field service)

Your Profile:

• Vocational training in IT (EFZ or HF) or related field
• Minimum 5 years of professional experience in similar role like: IT System Administrator / IT Infrastructure Specialist, Cloud Support Engineer / Cloud Onboarding Specialist, Technical Consultant or related role
• Required Technical Knowledge:
  • Microsoft Windows 11
  • Microsoft Windows Server 2016 or newer
  • Microsoft Remote Desktop Services (RDS)
  • Basic knowledge of Microsoft M365
  • Basic knowledge of Microsoft Active Directory (AD)
  • Basic knowledge of Microsoft SQL Server
  • General knowledge of networking, firewalls, and switches
• Very good level of German (C1/C2) and/ or Swiss German is required

Additional Information:

We are looking for a long-term collaboration with the possibility of internalization.

• Contract Duration: 6-9 months, with the option to extend or transition to a permanent (FTE) position
• Location Requirement: The customer site is located near Lake Baldegg. We are looking for candidates who can reliably commute to the location within 45 minutes.
• Possibility to work from home and On-site Presence: 60–80% expected in Baldegg, with up to 20% remote work flexibility
• Working Hours: 100% workload, 40 hours per week
• Free parking available
• Flexible working hours
• Opportunities for job-specific further training

If you're interested in a stable opportunity with the potential to grow into a permanent role, we’d love to hear from you.

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