Position Overview
We are seeking an experienced ERP Transformation Technology Head to lead our organization's enterprise resource planning (ERP) transformation initiative. The successful candidate will be responsible for overseeing the end-to-end implementation of a new ERP system, ensuring alignment with business objectives and driving digital transformation across the organization. This role will be a key leader on the Enterprise Technology team. The role requires a balance of technical expertise, business acumen, and leadership skills to successfully navigate the complexities of a large-scale ERP transformation initiative.
As the ERP Transformation Technology Head, you will be at the forefront of driving our company's digital future. This role offers a unique opportunity to shape the technological backbone of our organization for years to come. You'll be instrumental in leveraging cutting-edge technologies such as AI, machine learning, and IoT to create a truly intelligent enterprise. Your work will not only transform our IT landscape but will also catalyze business innovation, enabling new business models, enhancing customer experiences, and driving competitive advantage. As a key member of our leadership team, you'll have the platform to make a lasting impact, influencing strategic decisions that will define our company's trajectory in the digital age. This is more than just an IT role – it's a chance to be a visionary leader, architecting the future of our business in an era of rapid technological advancement and digital disruption.
Essential Duties & Responsibilities
- Strategic Leadership : Develop and articulate the long-term vision for the organization's ERP ecosystemAlign ERP strategy with overall business objectives and digital transformation initiativesCollaborate with C-suite executives to ensure IT strategies support business growth and innovation
- Program Management : Oversee the entire ERP transformation program, including multiple projects and workstreamsManage program budgetEstablish program governance, including steering committees, change control boards, and reporting structuresCollaborate with internal team partners (to lead the project management process, resource allocation and planning models to enable focused execution of global strategic program
- Vendor Management : Lead the selection process for ERP software vendors and implementation partnersNegotiate contracts and service level agreements (SLAs) with vendorsManage ongoing relationships with key technology partners and system integrators
- Team Leadership : Build and lead a high-performing team of IT professionalsOversee the work of multiple project managers, business analysts, and technical specialistsCollaborate with HR to develop talent acquisition and retention strategies for the ERP team
- Business Process Transformation : Drive the redesign and optimization of core business processes across all functional areasEnsure standardization and best practices are implemented across the organizationIdentify opportunities for process automation and continuous improvement
- Technology Architecture : Define the overall technical architecture for the ERP ecosystemEnsure integration with other enterprise systems (e.g., CRM, SCM, BI tools)Make decisions on cloud vs. on-premises deployments and hybrid architectures
- Data Management : Oversee data migration strategies from legacy systems to the new ERPEstablish data governance policies and ensure data quality across the organizationDevelop strategies for master data management and data analytics
- Security and Compliance : Ensure the ERP system meets all relevant security standards and compliance requirementsCollaborate with the Information Security team to implement robust security measuresStay informed about industry-specific regulations and their impact on ERP implementation
- Performance Management : Establish key performance indicators (KPIs) for the ERP transformation programImplement monitoring and reporting systems to track program progress and system performanceConduct regular reviews and audits to ensure the program remains on track
- Stakeholder Management : Act as the primary liaison between IT and business units for all ERP-related mattersManage expectations of diverse stakeholder groups, from end-users to board membersManage ongoing communication of program status, deliverables and results with partners and cross-functional regional teams, as well as any risks, issues and mitigation plans.
- Innovation and Continuous Improvement : Stay abreast of emerging technologies and their potential application in ERP systemsDevelop roadmaps for post-implementation enhancements and upgradesFoster a culture of innovation and continuous improvement within the IT organization
- Risk Management : Identify and mitigate risks associated with the ERP transformation programDevelop contingency plans for potential issues such as budget overruns, timeline delays, or technical challenges
- Strategic Leadership : Develop and articulate the long-term vision for the organization's ERP ecosystemAlign ERP strategy with overall business objectives and digital transformation initiativesCollaborate with C-suite executives to ensure IT strategies support business growth and innovation
- Develop and articulate the long-term vision for the organization's ERP ecosystemAlign ERP strategy with overall business objectives and digital transformation initiatives
Experience, Skills, and Knowledge
Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field (required)Master's degree in a relevant field (preferred)Professional certifications such as PMP, ITIL, or ERP-specific certifications (e.g., SAP, Oracle) are highly desirableWork Experience : Minimum 10-15 years of experience in IT, with at least 7 years specifically in ERP implementation and managementProven track record of successfully leading large-scale ERP transformation projects, preferably in multiple industriesExperience with full project lifecycle, from requirements gathering to post-implementation supportDemonstrated ability to manage budgets exceeding $10 million and teams of 50+ membersTechnical Knowledge : In-depth understanding of at least one major ERP platform (e.g., SAP S / 4HANA, Oracle ERP Cloud, Microsoft Dynamics 365)Familiarity with other enterprise systems and their integration with ERP (e.g., CRM, SCM, HCM)Knowledge of data migration, system integration, and business intelligence toolsUnderstanding of cloud technologies and their application in ERP systemsAwareness of emerging technologies like AI, machine learning, and IoT in the context of ERPBusiness Acumen : Strong understanding of business processes across various functions (Finance, HR, Supply Chain, etc.)Experience in business process reengineering and optimizationAbility to translate business requirements into technical specificationsKnowledge of industry-specific regulatory requirements and compliance standardsLeadership and Soft Skills : Proven leadership experience, including managing diverse, cross-functional teamsExcellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholdersStrong negotiation and vendor management skillsChange management expertise, including experience with user adoption strategiesAbility to influence C-level executives and build consensus among stakeholdersProject Management : Extensive experience with project management methodologies (e.g., Agile, Waterfall, Hybrid)Proven ability to manage multiple workstreams simultaneouslyExperience in risk management and mitigation strategies specific to ERP implementationsIndustry Knowledge : Deep understanding of industry trends and best practices in ERP and digital transformationExperience in the company's specific industry sector is preferredAwareness of global business practices and their impact on ERP implementationsAnalytical Skills : Strong analytical and problem-solving abilitiesExperience with data analysis and reporting toolsAbility to interpret complex data and translate it into actionable insights