Process Quality Specialist (80-100%)

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Quality Manager

Your role and responsibilities

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and skilled teams, with the aim to meet customer expectations while ensuring sustainable operations. Each day, you will assist the organization in creating the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your skills by collaborating with local functions that improve the quality of results to reach the targets for the organizational unit and aim for world-class performance.

The work model for the role is onsite. #LI-Onsite

This role is contributing to the Power Protection, Smart Power division in Quartino, Switzerland.

You will be mainly accountable for:

• Non-Conformities Management: Analyze non-conformities systematically to identify root causes and initiate cases in the Practical Problem Solving (PPS) tool to track corrective activities and ensure resolution.
• PPS cases Management: Define containment, corrective, and preventive actions. Facilitate Level 2 Quality Circles and escalate critical cases to Level 3 when necessary.
• Quality KPI Performance: contribute to the improvement of key quality metrics including First Pass Yield (FPY) manufacturing, Supplier PPM, Customer DPU, and overall Cost of Poor Quality (COPQ). Monitor and ensure timely closure of PPS cases.
• Supplier Quality Management: Manage supplier non-conformities and identify top critical issues in collaboration with the Supplier Quality Manager to improve initiatives.
• Production Support: Support Quality Technicians by identifying improvement opportunities to prevent non-conformities and minimize production disruptions.
• Quality Gates Development: Develop new quality gates and continuously improve existing to enhance product quality and process control.

Qualifications for the role

• Bachelor's degree or SSST in Electrical Engineering or related field.
• Minimum five years of experience in quality or equivalent role.
• Deep understanding of quality processes, including problem-solving methodologies and continuous improvement tools.
• Communication and interpersonal skills with the ability to engage effectively with stakeholders at all organizational levels. Willingness to work beyond standard hours when required and ability to perform efficiently in demanding situations.
• Demonstrated ability to manage tasks efficiently and collaboratively in a constantly evolving manufacturing environment characterized by regular adjustments and shifts.
• Fluency in English and Italian (written and spoken).
• Lean Six Sigma Green Belt certification is considered an advantage.

More about us

ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected, and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

The recruitment process is led by Julia Farin, Talent Partner, ABB Switzerland Ltd.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.