Customer Service & Logistics Planning Specialist 100%

For a major pharmaceutical company in the Neuchâtel area, we are looking for a 12-month temporary contract for an  Account Specialist, Logistics & Planning 100% - H / FItalian / Spanish / French a plusCustomer Service & Logistics Planning Specialist 100% H / FDESCRIPTION DE LA and manage schedules with and manufacturing as the main scheduling contact for assigned centers, ensuring an exceptional end-to-end experience.Maintain scheduling and manage transactional in BMS systems.Troubleshoot scheduling issues, implement solutions, and execute exception processes like product returns or replacements.Provide real-time X and train sites on scheduling processes.Document customer feedback and maintain account in team meetings, issues, and offer insights into account health.Provide on-call support as needed and contribute to assigned projects or working degree or equivalent (minimum 3 years of relevant experience).Preferred background in customer service, logistics, supply chain, or and interpersonal skills.Exceptional customer service with the ability to handle challenging and team-oriented with a global mindset.Italian, C1 / Spanish B2, C1 / French a plusDetails : Work Office-based in Boudry, Switzerland (minimum 50% on-site Hours : shifts (7 : 30 AM–4 : 30 PM or 9 : 00 AM–6 : 00 PM).On-Call : Weekend / holiday support as assigned; occasional Up to 10%, limited travel (once per year). jid64b7bebafr jit1251afr