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Communications Manager

Communications Manager

CK GroupBasel
Vor 30+ Tagen
Stellenbeschreibung

Communications Manager

CK QSL are recruiting for a Communications Manager, to join a leading global pharmaceutical company on a contract basis, starting in January 2025. The contract is a 80% requirement for 6 months. To role is based at our clients site near Basel.

Responsible for the delivery of change management and communication activities for Clinical Document Governance & Management (CDGM) services Major Accountabilities

  • Deliver Change Management, Communication and engagement activities for CDGM Services globally.
  • Identify needs for different Line Functions taking into consideration level of adoption and familiarity with TMF systems and processes.
  • Perform stakeholder mapping, change impact assessment and build comprehensive change management plan.
  • Support development and execute of CDGM communication strategy and plan, in collaboration with other change management teams and line function representatives.
  • Identify communication and engagement needs, define objectives, develop and effective communication, measure effectiveness and collect feedback and lessons learned.
  • As CDGM representative, participate in global cross-functional business process or clinical development improvement initiative.
  • Facilitate collection of feedback from end-users and share with CDGM stakeholders to support user needs assessment.

Key Performance Indicators :

  • Efficient and timely production of deliverables.
  • No critical or major findings from audits / inspections.
  • Identified as a strong and collaborative business partner to stakeholders / Business Units, providing exceptional customer service.

    • Education (minimum / desirable) :

  • Bachelor’s degree required; Advanced degree in life science preferred with minimum 5 years’ experience in clinical operations and / or clinical document management.

    • Languages :

  • English fluency (written, oral) required.

    • Relevant Experiences :

  • Thorough knowledge of clinical development process, regulatory requirements and Good Clinical Practice. Experience in clinical development process is preferred.
  • Advanced ability to work both independently and in a global cross-functional multicultural and international team.
  • Excellent understanding of system data structures and Clinical Document Management System functionality.