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Central Filing Specialist - eBanking
Main responsibilities :
- Validation and execution of eBanking Service enrolment;
- Support to Private Banking regarding eBanking issues (access, emails, phone calls, ;
- Create / update / revoke eBanking access for Private Banking and Independent Asset Manager client;
- Codification of paperless correspondence;
- Manage the request for Client Data Service (ECDS) for standard client and Independent Asset Manager client
- Hard Token replacement and addition;
- Replacement of password (in case of first access) and eBanking credentials in case of lost;
- Activate user in Switzerland for clients having already an eBanking access on an account booked in a foreign branch
- Solve problems regarding ebanking’s access by consulting all IT systems (Globus; User management; Entrust; NCM)
- Communicate with various departments in case of need, that are mainly : IT department; ebanking support team; IAM Support, Globus team and NCF team
- Learn and perform other Central Filing tasks, when required
Skills and experience :
- 2-4 years of experience in e-Banking administration;
- Bachelor's or master degree in Finance, Economics, or a related field;
- Fluent knowledge of English is a must, French is a plus;
- Good knowledge of the Microsoft Office package;
- Good relationships skills, able to work and interact in a team;
- Good problem solving ability;
- Flexible, autonomous, multitasking and able to prioritize different tasks;
- Motivated, accurate and details oriented;
- Available for pickets on public holidays;
- Support in internal projects
Central Filing Specialist - eBanking
Learn and perform other Central Filing tasks, when required. Validation and execution of eBanking Service enrolment;. Support to Private Banking regarding eBanking issues (access, emails, phone calls, ;. Create/update/revoke eBanking access for Private Banking and Independent Asset Manager client;. ...
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