Job Description
We are looking for professional, qualified and enthusiastic candidates to take up a full-time position of a Junior IT Systems Administrator to provide daily technical support.
This role is office-based at our headquarters in Zug.
The scope of responsibilities will include :
- Supervised responsibility for troubleshooting and diagnosing desktop computer systems and peripheral equipment problems
- Supervised responsibility for IT support operations, including but not limited to receiving and tracking user requests, assigning priority and responsible persons, resolving requests and users’ notification
- Shared responsibility for installation, configuration, maintenance and upgrades of desktop computer systems and peripherals (e.g., network cards, printers, modems, mice, add-in boards, copiers, etc.)
- Supervised responsibility for asset management of desktop computer systems (hardware and software inventories, licensing, systems decommissioning, etc.)
- Responsibility for documentation of system problems and resolutions
- Assistance with providing basic IT training to PSI staff
Qualifications
College Degree preferably in Computer Science or a related fieldAt least 1+ years of experience in ITFull professional proficiency in German and EnglishMicrosoft Certified Desktop Support Technician (MCDST) training is a plusRelated experience in systems and network administrationKnowledge of basic systems administration tools and processesAbility to plan, multitask and work in a dynamic team environmentAdvanced communication, collaboration, and problem-solving skillsAdditional Information
Please upload your CV in English
If you feel it is time to make your skills and knowledge visible within a growing company with true focus on its people, then PSI is the right choice for you.
We offer :
Excellent working conditionsExtensive training and friendly teamOpportunities for personal and professional growth