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Crew Member

Crew Member

BURGER KINGLausanne
Vor 30+ Tagen
Stellenbeschreibung

1 - Position situation :

  • Position : Employee
  • Position Title : Crew Member
  • Reporting hierarchy : Shift Leader / Store Manager
  • Location : Restaurant

2 - Summary of the main missions :

  • The crew member welcomes and serves the customer, applying the standards and norms of the Burger King® brand.
  • He informs customers about the different products and promotional offers.
  • He takes orders carefully and serves customers at the counter and / or the Drive, adopting a commercial and courteous attitude.
  • He participates in home order deliveries as part of “Home Delivery”.
  • He participates in the reception and storage of goods.
  • He participates in all tasks related to the production and preparation of products (Hamburger, sandwiches, baking, toaster, fryer, drinks, desserts, etc.).
  • It contributes to the cleaning and maintenance of the entire restaurant (kitchen, dining room, changing rooms, toilets, exteriors, utensils, and work materials among others).
  • He takes part in the night cleaning of equipment after the restaurant closes.
  • Whatever his workstation, he ensures compliance with the standards of hygiene, security, service and quality attached to the Burger King® brand and linked to the fast food business sector.
  • 3 - Qualification and skills required :

    No diploma is required.

  • Knowledge / Skills :
  • Knowledge of sales techniques
  • Product inventory management
  • Mastery of hygiene and food safety rules
  • Sales collection
  • Customer reception
  • Management and feedback of customer complaints
  • Individual qualities expected :
  • Sense of contact and customer satisfaction
  • Dynamism and reactivity
  • Punctuality
  • Taste for teamwork
  • Versatility and adaptability
  • Good presentation
  • 4 - Salary package :

  • Employment contract of indefinite duration
  • Hourly
  • Remuneration : applicable hourly rate