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Travel Operations Manager
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Travel Operations Manager
My-MountainsLucerne, Switzerland- Quick Apply
Do you absolutely love mountains? Are you an exelent planner with superior organizational skills? Do you have an excellent attention to details and love to execute ideas? Do you speak German and English? If your answers are yes, then join us!
As a Travel Operations Manager, your role will involve assisting our customers in exploring Switzerland by collaborating with our team to find, allocate, and manage budget-friendly and high-quality travel experiences for our clients.
There is also the opportunity to be creative. Not the primary focus of this role, but we are open to a degree of collaborative work.
A person in this role is comfortable in an “all hands-on deck” environment, enjoy challenges, solving problems, is positive and is able to thrive in a fast-paced startup culture.
Why My-Mountains?
Our mission is focused around the people and the product : develop the most unique and exclusive Travel Experiences with local communities, creating a positive impact for the overall industry while working with great people with different cultural backgrounds and expertise. We are building a professional, friendly and people-oriented company with a broad and deep understanding of the travel industry.
Tasks
What you’ll do
- Manage our pool of Tour Guides and Ski Instructors : availabilities, booking, contracts, etc.
- Manage the bookings of our Travel Experiences : Hotel, Restaurants, sights, etc.
- Generate itineraries for clients.
- Negotiation of prices with our suppliers.
- Create and upload offers for our clients.
- Admin tasks (e.g. paying invoices, filing, etc.)
- Handle Customer Requests and Customer Support via phone or email.
- Working on shifts to cover weekends and holidays.
Requirements
What you’ll need
To qualify for this position, candidates should either be Swiss citizens or possess the legal authorization to reside and work in Switzerland.
Benefits
Our offer
Working at My-Mountains & Benefits
If you are ready to take over this challenge, send your CV and motivation letter to .
We look forward to receiving your application.
More about us :
My-Mountains is made of an enthusiast team, passionate about delivering outstanding outdoor experiences.