Business Application Manager (m/f/d)
Hays
Zug, Zoug
Business Application Manager
m / f / d)
Freelance / temporary employment for a project Zug Start date : asap Reference number : 744730 / 1
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Your responsibilities
- Provide implementation and operational management support for the software application
- Works under the guidance of Business Application Manager / Business Application Lead to accomplish his / her responsibilities related to the assigned application(s)
- Partner with internal and external stakeholders to improve business application capability and processes supported by the application
- Clearly and effectively communicate application modifications, changed processes and problem-solving results to affected groups and leadership
- Provides support in investigation of reported incidents that involve applications' abnormalities, failures or defects
- Supports the implementation of technical and / or procedural improvements to ensure effective use of application
- Promptly respond to urgent technical issues regarding system failures and escalate as necessary
- Assist in development of training content, guides and associated documentation, that helps onboard the users on the assist application(s)
- Participates in cross-functional groups focused on improving / maintaining high data quality in the assigned application(s)
Your profile
- Minimum Bachelor’s or advanced degree in Computer Science, Information Systems or related field or equivalent combination of education and work-related experience in the clinical trial field
- Business or system analysis or analytical experience
- Comprehensive experience analyzing and solving business situations
- Ability to communicate difficult concepts and negotiates with others to adopt a different point of view
- Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
- In-depth understanding of Agile methodology
- Profound English skills
- Experience with Diagnostics and / or Pharmaceutical Information Systems desirable
- Clinical trial related technology experience desirable
- Comprehensive understanding of clinical development process desirable
Your benefits
- A very renowned company
- Free snacks and drinks
- Interesting tasks in a multinational environment
- Possibilities to work in a home office
30+ days ago