Institutional Client Services Associate - German speaking

Interactive Brokers
Zug, Zoug
This job offer is not available in your country.

Responsibilities

include, but are not limited to :

  • Troubleshoot and resolve technical, account, and trade-related queries via telephone, ticket, and live chat.
  • Escalate high-level issues to relevant stakeholders and make suggestions for process improvement.
  • Other ad hoc projects and duties, including client training, general market research and development, etc

Qualification & Skills

  • Strong knowledge of listed Equities, Options, Futures, and / or FX
  • Analytical problem-solver with a passion for technology and financial markets
  • Prior experience in international settlements or clearing operations is a plus.
  • German and English speaking - any additional European languages are a plus.
  • University degree or higher
  • At least one to two years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a firm grasp of the core competencies will also be considered)

Company Benefits

  • Salary commensurate with experience
  • Performance-based cash bonus and stock grant
  • Hybrid work model
  • Daily company-paid lunch. Fruit and snack options throughout the day
    • 16 days ago