Business Analyst

The Business Analyst joining our team willbe at the heart of our operations, collaborating with stakeholders to identifyand overcome challenges.

Your expertise in problem-solving and creativity willdrive the implementation of technological solutions and process improvements,ensuring we meet our business objectives with precision.

We are seeking a candidate who will play akey role in providing innovative IT solutions, shaping our IT landscape,adapting to ongoing changes and providing comprehensive support tostakeholders.

Key responsibilities

• Engagewith ISO / CS business leaders, product owners and end-users to understand howchanges to processes, products and services can improve efficiencies -balancing what’s technologically feasible, financially sustainable andfunctionally reasonable
• Lead / participate in thebusiness analysis planning and monitoring business analysis activities invarious IT-related projects
• Work closely with thedevelopment team, to validate solution designs and be the main contact todiscuss functional requirements
• Lead / assistin elicitation, requirements analysis and design definition, solutionevaluation activities
• Identifyand prioritize technical and functional requirements. Develop and maintain product specifications
• Qualityassurance activities such as testing and coordinating user acceptance testing
• Produceand maintain resources that support end-users to use ISO products or servicesefficiently

Report to : Headof Projects and Support, Information Technology Services (ITS)

Qualification and Experience

• Formalcertification in the field of business analysis (CBAP, PMI-PBA, or other)
• Experienceusing business analysis best practices, working as / or with IT product ownersand translating business requirements into functional specifications in thecontext of IT products
• Abilityto use data modelling techniques to identify ways in which current processescan operate more effectively
• Experiencewith both agile and waterfall project management methodologies

Skills

• Solidanalytical thinking and problem-solving mindset and ability to exploredifferent solutions, their risks, benefits and impact
• Confidentworking with complex data, systems and processes
• Teamplayer with excellent interpersonal skills, and the ability to work with peopleat all levels of an organization
• Tech savvy and solid understanding of AI models and how to include them appropriately in applications
• Strong written communication (functional specifications, user guides, user stories etc.)
• Excellenttime management and organizational skills
• English(oral & written communication) required. French is a plus
• Hands-onpersonality, autonomous, open and inclusive
• Adheresto ISO's core values of Respect, Integrity, Collaboration, Growth Mindset, andPushing Boundaries
30+ days ago