Network Operation Engineer at our HQ in Bern

We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry. Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations. To learn more about the company, please check our website www.comfone.com

We are reinforcing our Network Team in Bern and are seeking a new colleague

Network Operation Engineer at our HQ in Bern To start work immediately or at a later date by agreement.

The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit Your main tasks

• Support of our international mobile operator customers for Comfone’s IPX and roaming hub services
• Handling of customer inquiries for troubleshooting, service performance analysis and reporting
• Testing and documentation of customer services
• Monitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub)
• On-call duty service for 24 / 7 emergency support

Your profile

We offer Beside of a variety of challenges within a growth-oriented market, and the possibility to shape the future of our dynamic and highly successful company, we offer :