Account Executive - Contact Center

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is to become the world’s #1 AI-driven automation software provider within the next five years.

We work with leading companies such as the SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer interactions and automate business processes using our cutting-edge Conversational AI technology.

Our global team includes more than 70 highly skilled professionals from diverse backgrounds.

We foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you’ll experience a unique blend of passion, purpose, challenge, and fun.

Tasks

We are seeking a highly motivated Account Executive with a strong background in B2B SaaS sales, preferably in the AI space. As a key member of our sales team, you will be responsible for managing the full sales cycle—from prospecting to closing—while building long-term relationships with enterprise clients across German-speaking markets.

Key Responsibilities :

• Own and drive the end-to-end sales process from lead generation to contract negotiation and close
• Build, manage, and grow a strong pipeline of qualified opportunities in DACH markets
• Deliver compelling product demos and presentations to C-level and technical stakeholders
• Understand client needs and align them with our AI-driven SaaS solutions
• Collaborate with marketing, product, and customer success teams to ensure client satisfaction and retention
• Maintain accurate forecasting and CRM hygiene (e.g., Salesforce, HubSpot)
• Represent the company at industry events, webinars, and client meetings as needed

Requirements

Nice to Have :

Benefits

Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations.

Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.