IT Systems & Operations Manager (f / m)

About SIRAKS AG

SIRAKS AG is a Swiss company specialising in ready-made food and beverage delivery services, virtual restaurant concepts, and franchising, working in collaboration with individuals, legal entities, and ghost kitchens. The company also provides IT, marketing, training, and certification services.

SIRAKS AG operates in Switzerland and abroad and may establish subsidiaries, participate in other companies, manage real estate, and carry out financing and related business activities connected to its corporate purpose.

Position Overview

We are seeking a proactive, hands-on IT & Operations Manager to bridge the gap between our digital infrastructure and physical kitchen operations. You will be the backbone of our technical ecosystem, ensuring our AI-assisted systems and cloud platforms seamlessly support our mission of delivering high-quality "new age" food concepts.

Tasks

1. IT, Cloud & Digital Ecosystem

• Maintain and optimize IT infrastructures, cloud-based systems, and digital operations for our virtual brands.
• Support the development and deployment of AI-assisted systems to refine order flow, dispatching, and routing logic.
• Ensure the stability, security, and performance of all digital platforms and internal tools.
• Coordinate system integrations with food delivery platforms to ensure operational reliability as we scale.

2. Operations Management (Technical & Kitchen)

3. Digital Marketing, E-Commerce Platforms Management & Support

Requirements

Candidate Profile

Educational Requirements

Completed a bachelor’s degree from a recognised European university of applied sciences in one of the following or a comparable field :

Professional Experience

Skills & Competencies

Languages

Benefits

What We Offer