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CLM Business Solution Manager (w / m / d)

Real StaffingBasel, Basel-City, Switzerland

Vor 22 Tagen

Stellenbeschreibung

Location : Global / Remote flexibility

Duration : 6 months (potential extension)

Start Date : Immediate availability

Key Responsibilities :

PoC Validation & Business Case Support :

Coordinate and oversee the proof-of-concept execution across procurement, quality, and contract functions.
Validate that CLM tool capabilities align with business requirements.
Support business case development and ensure alignment with digital strategy and stakeholder priorities.

Business Process Alignment & Optimization

Lead cross-functional workshops to align and optimize business processes with CLM tool functionality.

Act as the bridge between the business and implementation partner to ensure practical, scalable process design.

Promote digital process efficiency and identify areas for simplification and automation.

Stakeholder Engagement & Requirements Management

Drive structured stakeholder engagement across Procurement, Quality, and Contract teams (not Legal).

Ensure all user and business requirements are properly captured, prioritized, and tracked.

Serve as the central point of contact to coordinate input from site and global stakeholders.

Review and ensure traceability of business requirements to test cases and validation deliverables.

Coordinate with implementation partner to align testing timelines, responsibilities, and reporting.

Knowledge Transfer & Transition Planning

Ensure business and technical knowledge captured during the design and PoC is transferred effectively to the team.

Prepare for handover to the future system owner and permanent business solution manager.

Support development of SOPs, documentation, and training material in collaboration with the implementation partner.

Key Requirements :

7+ years' experience in business process management or solution ownership within Pharma / Health Sciences

Strong understanding of CLM processes in quality, procurement, and contract administration (excluding legal focus)

Experience supporting PoC initiatives, vendor evaluation, and digital solution implementations

Knowledge of CLM tools (e.g., Icertis, Agiloft, Veeva, DocuSign CLM) and their capabilities

Proven ability to engage and align global stakeholders and manage functional requirements

Fluent in English; experience working in matrix and regulated environments is essentia

Clm Solution Manager • Basel, Basel-City, Switzerland