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Teamleader Account Manager

Teamleader Account Manager

First Catering AGBassersdorf, CH
Vor 27 Tagen
Stellenbeschreibung

Your Mission :

  • Managing airline customer accounts and their key account managers.
  • Identifying key decision-makers at the client and understanding their strategic business challenges and priorities.
  • Mentoring and managing account managers, including responsibilities for recruitment, training, development, performance management, and succession planning.
  • Leading the unit’s account management function including customer contract management, tenders, financials and profitability, menu development process, customer presentations
  • Driving continuous improvement and innovation, high quality standards, and challenging the status quo to benefit the customer and overall business objectives.
  • Actively pursuing opportunities for customer growth and new business.
  • Supporting high-level stakeholders within the group
  • Close cooperation with internal interfaces

Your Profile :

  • Minimum of 5 years of experience in senior account management, preferably in the airline catering or hospitality industry.
  • Hotel management school or gastronomy background preferred
  • Proven leadership skills with experience in managing and developing teams.
  • Strong strategic thinking and analytical skills with a focus on financials and profitability.
  • Excellent communication skills in German and English, additional languages are a plus.
  • Experience in contract management, pricing and customer relationship management.
  • Ability to drive innovation and continuous improvement initiatives and a ‘Can-do’ attitude.
  • Strong problem-solving skills with the ability to handle complex customer issues and complaints.
  • Familiarity with MS-Office programs and affinity for working with it and managing Gategroup’s ERP systems.

    • Why join our team?

  • In this position you can contribute a lot and make a difference.
  • Exciting and varied job in a multicultural and lively environment.
  • Excellent social insurance : A Management Pension Plan Plus, where the employer contribution is higher (60 / 40)
  • Various discounts at Zurich Airport with your airport ID card
  • Discounted catering and parking facilities.
  • Good career opportunities within the Gategroup and support for your professional and personal development

    • Ready to come on board and join our team? We look forward to receiving your application to [email protected].

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