We are looking for a Principal Product Researcher to join our team of around 1700 people worldwide to help us power up the travellers journey for millions of holidaymakers. If you are passionate about guiding product decisions through a deep understanding of users keep on reading as you might be the perfect fit for this job.
The job in brief :
Job Title - Principal Product Researcher
Working model - full-remote from Spain
Team - you will join the Revenues & Operations department.
Level - Professional
Contract - Permanent - full-time (EUR 36 h / week)
What your impact will be :
Own the research practice and roadmap : Define evolve and scale research processes activities and priorities across the organization.
Lead impactful studies : Plan conduct analyze and present generative and evaluative research on our most critical problem spaces touchpoints and projects.
Embed research into workflows : Partner closely with cross-functional teams to integrate research into decision-making ensuring insights are timely actionable and drive outcomes.
Centralize and synthesize insights : Connect data from user research behavioral analytics and business inputs into a shared repository that informs both strategic direction and day-to-day decisions.
Champion the customer : Advocate for user needs and perspectives in product discussions ensuring decisions are grounded in a deep understanding of our travelers.
Shape research operations : Evolve research ops and documentation practices to increase visibility accessibility and impact of research across the company.
Empower product teams : Train mentor and enable product designers and product managers to conduct high-quality research independently fostering a culture of continuous discovery.
Develop scalable practices : Create playbooks templates and tools that enable self-service research while maintaining rigor quality and consistency.
Qualifications : Your expertise :
A naturally curious mindset driven to uncover deep user insights.
Extensive hands-on experience in Product / UX Research ideally within e-commerce travel or other consumer-facing industries.
Proven expertise in both generative and evaluative research with the ability to translate insights into clear actionable outcomes.
Fluency with AI tools to accelerate and scale UX research while maintaining quality and rigor.
A pragmatic and scientific approach balancing methodological excellence with business needs and realities.
Experience mentoring and training cross-functional teams in research methods; leadership in building a culture of continuous discovery is a strong plus.
Advanced proficiency in English (written and spoken); knowledge of French German Italian or Spanish is an advantage.
You value diversity and are respectful of cultural differences and backgrounds.
You love to travel and feel that this is the place for you. : )
Additional Information :
Perks of working with us :
How we work together :
How we learn together :
Other perks :
Wish you were here We do too!
Selection process steps
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race gender age sexual orientation religion gender identity or expression and accessibility. We strongly believe in an equal opportunity space which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria :
By submitting your information and application you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Remote Work : No
Employment Type : Full-time
Key Skills
Intelligence Community Experience,Python,Spss,Microsoft Word,R,Regression Analysis,Windows,Stata,Microsoft Powerpoint,Research Experience,Data Modeling,Writing Skills
Experience : years
Vacancy : 1
Principal Product • Mendrisio, Ticino, Switzerland