Global Client Manager

With a diverse portfolio of more than 20 brands sold in approximately 150 countries and territories, Estée Lauder Companies is the global leader in prestige beauty, recognized for its skincare, make-up, fragrances, and hair care products. In Switzerland, Estée Lauder has the main Supply Chain Hub for Travel Retail and EMEA, offering many opportunities across multiple functions to grow your career and become part of our amazing Supply Chain teams. Travel Retail, one of the Estée Lauder Companies` highest growth channels, covers the world of duty-free environments including airports, airlines, cruises, downtown locations, and border shops. According to our industry projections, more than 3 billion international travelers pass through airports each year, and the number is expected to grow 5 % annually.

Due to our continued growth and as a replacement, we are now hiring a Global Client Manager for our Global Client Management Team in Wollerau, Switzerland.

Description

Are you a strategic thinker with a passion for global business and client relationships? We’re looking for a  Global Client Manager to join our Corporate Business Operations team and lead a portfolio of global retail accounts worth ~$300M in net revenue.

This high-impact role blends commercial acumen, trade marketing expertise, and strong analytical skills. You’ll be the key liaison between our brands and global retailers, driving joint business plans, promotional strategies, and operational excellence across all TR regions.

Key Responsibilities :

• Account Leadership : Own and manage a global key account cluster, ensuring delivery of Net Sales, NOP, and market share objectives.
• Strategic Planning : Develop and execute joint business plans with global retailers; lead Top-to-Top meetings and cross-functional initiatives.
• Commercial Excellence : Negotiate global open-to-buy, commercial terms, and yearly incentives. Monitor P&L to ensure financial targets are met.
• Operational Coordination : Oversee novelty listings, assortment reviews, and order follow-ups in collaboration with Data to Report and regional teams.
• Promotional Strategy : Align global promotional calendars and omni-channel plans with internal brand and marketing teams.
• Reporting & Analysis : Provide monthly performance reports and insights for strategic decision-making.
• Team Collaboration : Animate and align the regional Corporate Account Manager community across London, Singapore, and Miami.

What You Bring :

We offer you :

Is this position relevant and interesting for you? Then apply online now!