Sales Training Manager, Luxury Watches

Job Description

For an iconic Luxury Maison active in the Watch & Jewellery sector, we are currently seeking for their future International Sales Training Manager.

The Training Manager ensures Corporate Sales Training and Brand Retail Excellence Standards are consistently met. In this role, and with the support of the Training network, you are responsible for managing, developing and executing programs, systems, tools, practices, measures, and rewards in order to establish a highly sales-driven, customer focused organization for Retail and Franchised boutiques.

POSITION

Content Development

• Act as the driving force in the development of the International Sales Training standards for the boutique’s population.
• Key Topics to address will be : The Brand sales ceremony; Cross-selling methods; Remote selling; Retail systems (Cegid, Salesforce), etc.
• Ensure that content contributes to teams achieving their Retail KPIs
• Create and update the training path for : Boutique New Hires, Sales Associates, Boutique Managers, Retail Managers, Area Sales Managers, Sales Trainers and Distributors.
• Support Retail department and Franchised boutiques, aligning efforts to address needs and gaps, helping to standardize best practices, training programs and modules to infuse sales growth.
• Ensure the essential training for WS sales teams are available and deployed (product modules)
• Responsible for the retail onboarding process definition and coordinate the roll out by local retail or HR teams
• Responsible for leading, improving and deploying the corporate retail coaching program for Boutique Managers

Seminars (on-site or virtual seminars)

Training projects

Management

PROFILE

If the prospect of this position motivates you and you can prove that you have the necessary experience and skills in line with our criteria, we would be more than interested in getting to know you through an application including CV and cover letter (certificates and diplomas can follow at a later stage).