Job Description
Location : Zurich, Switzerland (FIFA HQ)
Start Date : March 2025
Duration : 3-5 months
Excis is seeking 3x Level 2 Engineers and 1x Level 3 Engineer to support a high-profile IT project. If you're a skilled desktop support professional with experience in enterprise environments, we want to hear from you!
What You'll Do :
- Provide hands-on IT support for end-users, troubleshooting hardware, software, and network issues.
- Perform system installations, upgrades, and maintenance of Lenovo devices.
- Ensure smooth deployment of IT solutions, working closely with the onsite team.
- Collaborate with internal teams to resolve complex technical problems.
- Maintain accurate documentation of support activities and solutions.
Requirements
What We’re Looking For :
L2 Engineers : 3+ years of IT support experience, strong troubleshooting skills, and expertise in Windows OS, networking, and enterprise applications.L3 Engineer : 5+ years of IT support experience, deep technical knowledge, and the ability to lead and mentor L2 engineers.Experience with Lenovo hardware is a plus.Strong communication and customer service skills.Fluent in English and German.Benefits
This is an exciting opportunity to work on a prestigious project in a dynamic, fast-paced environment. Ready to make an impact? Apply today!
Requirements
troubleshooting, Windows, Office 365, Apple devices, ticket processing, and fluent in German (C1) and English.