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Customer Service Manager Fragrances Eeca
LUZI AGDietlikon, CHVor 30+ Tagen
StellenbeschreibungCommercial or equivalent education; experience in logistics or export is an advantage Excellent coordination skills and easy adjustment to different mentalities Solution-oriented work style combined with strong customer and service orientation Dedicated, reliable, and precise approach to work Flexible and service-oriented attitude Proficiency in Microsoft Office Good knowledge of English and German; additional languages (esp. Russian for our Central Asian markets) are advantageous Well-groomed appearance with friendly and professional communication skills Comprehensive onboarding provided by our experienced sales team, which possesses deep and diverse expertise A company with a family-oriented and open corporate culture, low employee turnover, an almost hundred-year history, and a young, motivated team Individual development opportunities due to the company’s rapid and dynamic growth Working in an international and multicultural environment with development centers in Switzerland, France, and Malaysia, as well as various sales offices worldwide A work environment in one of the most modern and inspiring buildings in our industry, with numerous attractive benefits that contribute to an optimal work-life balance
As a key member of our global sales organization, you provide administrative and organizational support to the regional sales team EECA in order management and B2B sales service across various countries in Eastern Europe and Central Asia.
YOUR TASKS
- Order processing (ensuring a smooth ordering process including invoicing and preparation of necessary shipping documents)
- Comprehensive support of the sales team EECA in all customer-related activities — including project management — in close collaboration with the relevant internal and external interfaces
- General administrative tasks, including customer correspondence
- Assisting with handling customer inquiries related to sample requests and documentation (product safety / compliance)
- Preparation of quotes, order confirmations, etc., as well as organizing customer visits and trade shows
WHAT WE EXPECT
WHAT WE OFFER
We are looking forward for your candidature. Please send your application by E-Mail to our external Recruitment Partner : Angelika Bräm at [email protected], EVALUTION GmbH, Zurich, Tel. +41 79 436 09 94.
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