Customer Service Administrator

On behalf of our client a dynamic and growing company specializing in biotechnology we are seeking a motivated and multilingual Customer Service Representative . This role is an excellent opportunity to support their sales and service operations in an international environment.

This is a Fixed Term Contract due to a maternity leave replacement.

Ideal contract length : 9 months : November 2025 - August 2026

(Possibility to start in December instead)

Part-Time : 50% to 100%

The role :

• Collaborate with sales and service teams to prepare quotes and service contracts.
• Process customer purchase orders ensuring accuracy and completeness.
• Communicate with customers via phone or email to provide answers and updates on orders.
• Coordinate order fulfilment with the supply chain team.
• Organise shipments and customs declarations for regions including Europe North America and the Middle East.
• Manage service and repair cases in collaboration with the service team handling associated shipping and invoicing.
• Oversee customer service contracts.
• Schedule and manage bookings for demonstration instruments for hire loan or trade fairs arranging shipping and invoicing accordingly.

Your Profile :

If you are passionate about customer service and thrive in a fast-paced multicultural setting and if you want to join a dynamic and collaborative work environment please send your CV to

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-time

Experience : years

Vacancy : 1