Receptionist & Specialist Cash Services (60% in Basel)

Unlock your potential, take ownership and bring opportunities to life. Be Vontobel."

Do you keep track of things even in hectic times and work efficiently and precisely?

Do you know how to move skillfully with a confident and friendly demeanor between different stakeholder groups?

Do you enjoy greeting and assisting walk-in customers over the phone and in person?

For our locations in Basel, we are looking for a motivated and flexible Reception & Cash Services employee (60%).

What would your role be?

Various operational tasks within the Cash Services and Reception Team :

Such as Opening and providing access to the safe deposit boxes; Conducting transaction reports and controls; Daily control of cash holdings;

Selling / Buying foreign currency

In this role you will also ensure a smooth business flow and process client transactions at the cash desk.

Warm welcome and support of our discerning group of guests at our Basel location.

Completion of general administrative tasks, including logistics and postal tasks.

Access control to buildings, including management of employee and visitor badges.

Booking, coordination and the maintenance of the meeting rooms.

You are responsible for the operation of the alarm center.

Sporadic assignments / attendance at evening events / customer events.

What are we looking for?

Banking apprenticeship and 3-5 years of Banking experience preferably with direct client interactions (e.g., Experiences at Cash Desk)

Strong interpersonal skills and enthusiasm for direct client interactions, adhering to Vontobel Client Experience Standards.

Detail-oriented, agile, with a hands-on mentality, team player, and strong willingness to learn.

Fluent in German and English and effective communication skills. Additional language skills are a plus.

Good PC user skills (MS Office : Outlook, Word and Excel)

High degree of flexibility and willingness to travel to support colleagues at Vontobel locations throughout Switzerland.

Very good organizational skills, independent and precise way of working, impeccable and discreet manners, and empathy.

What do we offer?

We work according to agile principles especially in our way of thinking and our methodology and we work with mutual trust

Teamwork and transparency are important to us : We always exchange valuable knowledge and skills with each other - One Vontobel

Our work culture is characterized by short communication channels and direct cross-departmental contact and information exchange

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

At Vontobel, you are building better futures for our clients and society, as well as for yourself. By 2030, we want to be known as one of the leading and most trusted global investment firms.

We have 2,300+ engaged professionals, based in over 25 locations globally and headquartered in Zurich.

We are both majority family-owned and publicly listed. Our capacity for long-term focus, on topics such as sustainability, is underpinned by the security of the family’s 100-year commitment.

Driven by an ownership mindset, you can unlock your potential and translate insights into opportunities. We are hiring talented individuals who are determined to deliver in a changing world and who come from a wide variety of backgrounds.

Do you want to be Vontobel?

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves.

It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our .