We are looking for an Account Manager in charge of servicing the digital asset needs of banks and asset managers. In this role, you will leverage your passion for client service and the cross-selling of new products, as well as services to strategically manage accounts, assisting traditional financial institutions entering into a new digital asset class. The role will be based in Zurich, Switzerland.
The team you will join is responsible for identifying new business opportunities, prospect conversion, and the growth and servicing of institutional and professional client relationships. Target clients are primarily banks and asset managers interested in establishing and growing their own digital asset offerings. Our services offered include digital asset trading, custody, staking and tokenisation.
This role is focused specifically on managing relationships with late-stage prospects and clients. The Account Manager develops strong ties within large organisations to strengthen client relationships, monitors developments in the market, and anticipates client needs to offer required services.
This is a great opportunity to further develop your expertise in client-facing processes, and to gain insights into the economics of the dynamic digital assets industry, while fostering your career in a dynamic and fast-growing industry.
Key responsibilities
- Strategically manage key accounts, ensuring clients can make optimal use of Crypto Finance’s products and services
- Develop strong ties within large organisations to strengthen client relationships and facilitate cross-selling
- Work with internal and external stakeholders to convert late-stage prospects into clients, prioritise efforts to anticipate and ensure appropriate responses to prospect needs
- Further develop presence in the market by attending conferences, understanding the regulatory developments, and building a strong institutional and professional prospect network
- Develop and maintain relationships with internal departments of the organisation, including Compliance, Trading, Operations, and Legal
- Maintain an expert level of understanding of the trading and custody platforms, as well as other products, in order to provide knowledgeable support to clients
- Maintain an expert level of understanding of the digital asset market landscape
- Take a systematic approach to relationship management, including maintaining appropriate client account documentation
- Update and maintain the CRM for accurate recordkeeping of all relationships
- Ensure compliance with all applicable regulations and restrictions
Requirements
A motivated individual with 3-5 years of relevant professional experience in Account Management Sales for institutional clients or similar function at a financial institution or technology companyA passion for blockchain technology and digital assets, including the crypto asset marketRelevant university degree, , Business Administration, Science, Mathematics, Engineering, or equivalent practical experienceStrong interpersonal and relationship building skills and a team playerHighly proactive and outgoing personalityHigh level of attention to detail and accuracy in combination with a hands-on mentalityExcellent analytical, quantitative, and organisational skills, as well as the ability to manage multiple ad hoc projects simultaneouslySolid MS Office skills (Excel, PowerPoint, etc.), and fast adaption of new tools requiredProficient level of written and spoken German and English; French is a plusBenefits
Join an international, fast-paced blockchain and fintech team with experienced industry leadersResponsibility for building strong professional relationships, including your own profile and networkWork at the forefront of an inspiring, dynamic new sector in B2B finance with digital assetsBe part of our friendly, knowledge-sharing, entrepreneurial culture, and flat hierarchyWork in a role that lets you learn, and gives you responsibility and independenceThe chance to be part of a movement shaping the future of our world’s financial systemBecome part of a learning environment where you can dive deep into the latest topics and make a direct impactParticipate in weekly company meetings, bi-weekly Knowledge Pooling sessions, and amazing team eventsA central working place in Zurich, with a modern infrastructurePlease note :
We do not accept CVs from recruiting or staffing agenciesDue to Swiss labour legislation, we can only accept applicants who have the right to work in Switzerland (are in possession of a Swiss work permit or are EU / EFTA citizens). All other applications will not be considered.