Service Desk Engineer

G+D Netcetera specialists are part of an extensive network within the IT industry. Our teams work with agile development methodologies and use the latest technology.

G+D Netcetera strongly believes in and supports continuous professional development. Mutual respect, reliability, personal commitment and a high degree of professionalism define our G+D Netcetera community. In international teams, we passionately develop customized solutions and products for the challenges of the future.

Join us and be part of a client-oriented culture and a fast-growing community with ambitious plans.

Requirements

Your tasks

• Handling request and incidents sent to ServiceDesk via ticketing system, phone or direct approach from other employees
• Constantly updating Service Desk documentation and proposing improvements, automation and optimizations
• Basic system administration tasks, e.g. client OS setup, manage users and groups, resolve network and workplace issues
• Managing hardware inventory (order, receive, document and distribute the hardware)
• Workplace preparation for the employees
• Supporting company events

Your profile

For this position, we only consider direct applications.