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Do you want to join Philip Morris Neuchâtel?

At PMI, we are using an automated safety database which requires a shift in typical case management and a robust bridge between safety operations and system teams. As a result, we are looking to develop a safety operations specialist to support the case management operational excellence and take it to the next level in the fast-paced environment of artificial intelligence.

We are looking for a candidate who can pivot from the usual ways of working, someone inquisitive, solution oriented and willing to think and operate innovatively.

Your role will be to manage the assigned safety surveillance activities for the Reduced Risk Products (RRPs) including but not limited to :

• WF liaison : ensure seamless flow of cases into LSMV workflows, coordinating the WF management between the safety service provider and the different CSC stakeholders.
• QA liaison : ensure inspection readiness at alltimes, be the case management Subject Matter Expert for audit / inspection.
• System liaison : identify process gaps and system failures, coordinate the necessary enhancement with the safety systems team.

In your role, you will have the ability to support our safety operational excellence and contribute to our pioneering work on automated safety systems.

review of serious cases (Quality Review) and coordination of follow-ups, submission of reportable cases to the markets (Distribution)

Don't hesitate to apply.