Crm manager Jobs in Pratteln

To drive our continuous organic growth, we are seeking an experienced Sales Manager Generics Portfolio (f / m / d) 100% to join our Generics API portfolio team in Bubendorf (CH). In this role, you will take responsibility for supporting both existing and new customers in their journey to advance affordable healthcare solutions.

This is an excellent opportunity to deepen your sales expertise within the pharmaceutical industry. You will gain valuable insights into generic drug development, enhance your negotiation skills, and build lasting partnerships with key stakeholders across the industry.

At Bachem, you will collaborate with a dedicated, cross-functional team of specialists from production, quality control, quality assurance, regulatory affairs, and project management. Our modern ERP and CRM tools (SAP, Salesforce) will support you in delivering excellence.

Your tasks :

Develop in-depth knowledge of Bachem's product portfolio, market trends, and industry landscape

Strategically grow your sales territory by identifying new opportunities and strengthening existing relationships

Plan and execute customer visits to foster trust and collaboration

Lead price and contract negotiations to drive business value

Manage the end-to-end sales process, from quote generation to on-time delivery

Serve as the key contact for assigned customers, responding to inquiries related to quality, regulatory filings, GMP production, and analytics with the support of dedicated SMEs

Promote high customer satisfaction through clear communication and proactive support

Maintain up-to-date and accurate records in our CRM system

Contribute to forecasting, demand planning, market strategy, and product lifecycle discussions

Act as a subject matter expert in LCM, coordinating internal efforts to deliver on project goals

Represent Bachem at international exhibitions, strengthening our brand and cultivating new business opportunities

Your profile :

Bachelor's or Master's degree in chemistry, life sciences, or business

Minimum of 3-5 years of relevant experience in the pharmaceutical industry, ideally in technical sales or strategic sourcing within a CDMO / CMO context

Familiarity with the European markets and preferably with existing networks in this region

Strong business acumen with an entrepreneurial mindset

Excellent problem-solving skills and sound business judgment

Entrepreneurial, hands-on, and results-oriented mindset

Strong interpersonal and communication skills, both verbal and written

Fluent in English and / or other languages is a plus

Comfortable using IT tools including MS Office; experience with ERP (SAP) and CRM (Salesforce) systems

Ability to travel internationally up to 20%

Our offer :

A dynamic and rapidly growing work environment with internal development opportunities

Flexible working hours with home office days

Employee development through numerous internal and external training opportunities

60% coverage of pension fund contributions by Bachem AG as well as option for extra-mandatory pension provision with our Pension Plan Plus

Access to the Swibeco benefits platform with discounts from external partners

Fresh, healthy and varied food in our staff restaurant

A wide range of free sports activities on the Bachem Campus

Would you like to drive innovation together with us?

We look forward to receiving your complete application documents via our application portal.

Learn more about the Bachem Group and get inspired by our exciting work environment at our location in Bubendorf!