Crm manager Jobs in Lausanne
Client support specialist
Approach People RecruitmentCanton de Vaud, SWITZERLANDPROJECT MANAGER F / M
DNP Photo Imaging EuropeLausanne, Vaud, CHCustomer service manager Suisse M / F
LHHMont-Sur-Lausanne- Gesponsert
Project Manager
BSA - Bobst Mex SAMex VD, CHSales Manager : in Romandie
Ringier AGLausanne, CH- Gesponsert
IT Security Manager
Michael PageLausanne Region, CH- Gesponsert
Chief Customer Officer
VIAVANTA AGVaud, Switzerland- Gesponsert
Commercial après-vente
FINDERS SASt-Prex, CHSales Operations Manager
EvooqLausanne, Vaud, Switzerland- Gesponsert
Traffic Manager
OLI Investissements SALausanne, CH- Gesponsert
Project Manager Cybersecurity
Alltitude SALausanne, CH- Gesponsert
Collaborateur au Service Client FR / ALL ou FR / ITA (H / F)
Manpower SALausanne, CH- Gesponsert
Property Manager
Investis1110 Morges, CH- Gesponsert
Sales Manager : in Romandie •
Ringier Médias Suisse SALausanne, CHUn / une développeur Senior Dynamics 365 (h / f / x) 80-100% à Lausanne
Vaudoise AssurancesLausanne, Vaud, Suisse- Gesponsert
Regional Sales Manager W-CH (m / w / d)
VELUX Commercial Schweiz AGLausanne, CHRevenue Operations Manager
SpotMeLausanne, Vaud, CHWindchill Developer
CapgeminiLausanne greater area, CH- Gesponsert
Assistant / e Back Office (80%-100%)
NehoLausanne, CHExpert GED Intégration & support H / F
Indosuez Wealth ManagementLausanne, CHClient support specialist
Approach People RecruitmentCanton de Vaud, SWITZERLANDWe are looking for a Client Support Specialist for one of my client based in the canton of Vaud. This is a permanent position.
The role is to ensure customer contact by answering phone calls, performing remote troubleshooting in French and Swiss German, billing, and shipping repair services.
Your main tasks are as follows :
Handle customer, partner, and subsidiary returns comprehensively
Ensure customer contact via email or phone and find solutions to their needs
Be capable of performing first-level technical troubleshooting support to resolve issues remotely
Enter necessary information into the CRM to ensure a smooth workflow and maintain good traceability of records
Assist the Sales team with certain technical requests
Place orders for the replacement of defective parts
Billing and shipping orders in the ERP
Occasionally help with unpacking, disinfecting, and recording devices
We are looking for a candidate with 3 to 5 years of experience in a similar role, with strong knowledge of ERP and CRM systems . The ideal candidate is bilingual in Swiss German and has a very good level of French and English .
Possessing excellent interpersonal skills , they are service-oriented, responsive, flexible, and capable of working efficiently. The candidate should be able to work independently in a dynamic environment while maintaining a strong focus on customer service.