YOUR ROLE

As a Back Office Team Leader, you will play a role in ensuring operations within our organization by managing our mail center and reception, coordinating a team of assistants and receptionists, and facilitating essential events and services.

This role is based in Pully.

Your responsibilities include :

Mail center and reception management (20%) : Lead daily operations in our mail center and different receptions, by coordinating a team of 6 assistants and receptionists across Switzerland.

• Receptionist duties (20%) : Manage a planning for our reception in Pully and act as well as a receptionist for visitors and incoming calls. Greet all visitors with professionalism and friendliness, ensuring each person feels welcome in our Pully office.
• Event organization (30%) : Manage logistics and details for both internal and external events, from client visits to larger conferences. Coordinate event setup and provide hands-on support to the team on the day of each event, ensuring they run successfully.
• Mail center support (30%) : Handle diverse tasks to support the mail center’s daily activities, including the coordination of travel arrangements, preparation and delivery of documents and tenders, and drafting professional correspondence.

Your commitment to high-quality service, organizational skills, and proactive approach will enhance our workplace environment and ensure that operations run smoothly, consistently supporting our teams and external visitors.

OUR OFFER

YOUR PROFILE

We’re looking for a Back Office team leader who is organized, reliable, and customer-focused, with a passion for creating a positive experience for all employees at ELCA and visitors.

Here’s what will make you successful in this role :

If you’re ready to contribute to our team with your proactive approach, strong service orientation, positivism and your happy mood so then we encourage you to apply!

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