Administration Offres d'emploi - Neuchâtel, NE

Metalor is a Swiss-based leading precious metal company that was created in 1852. With subsidiaries in 13 countries and more than 1600 employees across the world. The Group Metalor has 3 business units, each corresponding to a group of specific markets: Refining, Electrotechnics and Advanced Coatings.

Based at our site in Marin, we are currently looking for an:

IT System EngineerInfrastructure, Network & Securtity

We are looking for a proactive and service-oriented IT System Engineer to join our IT team. This role combines IT infrastructure management, system administration, and hands-on users support.

Reporting to the Group Infra & Security Manager, the IT System Engineer will ensure the reliability, security, and performance of our IT infrastructure management, network administration, cybersecurity operations, system administration, and hands-on user support.

The position requires both strong technical skills and a practical, customer-focused mindset.

Your Key responsabilities

• Provide second & third-level IT support to local and remote users.
• Handle user requests, incidents, troubleshooting, and service tickets in a timely and professional manner.
• Manage user accounts, access rights, permissions, groups, and onboarding/offboarding activities.
• Administer and maintain Microsoft technologies such as Windows Server, Active Directory, Microsoft 365, Exchange, Teams, Intune, and Azure / Entra ID services.
• Monitor, maintain, and improve IT infrastructure, including servers, storage, virtualization platforms, networks, security appliances, backups, and cloud services.
• Ensure system availability, performance, security, and compliance with internal IT standards.
• Manage patching, software deployment, endpoint protection, and device compliance.
• Support cybersecurity activities, including vulnerability remediation, access control, system hardening, and security awareness.
• Participate in IT infrastructure projects, migrations, upgrades, and standardization initiatives.
• Support business-critical applications and coordinate with external providers when required.
• Maintain documentation, procedures, asset inventories, configurations, and support knowledge articles.
• Collaborate with internal IT teams, business users, external partners, and vendors.

Your Qualifications :

• Degree in IT, computer science, engineering, or equivalent professional experience.
• Proven experience in IT support, system administration, or IT infrastructure operations.
• Strong knowledge of Windows environments, Active Directory, DNS, DHCP, GPO, file services, and Microsoft 365.
• Experience supporting end users, workplace devices, printers, mobile devices, and collaboration tools.
• Good understanding of networking concepts, including LAN, WAN, VPN, Wi-Fi, firewalls, routing, and switching.
• Experience with endpoint management, patching, monitoring, backup, and security tools.
• Knowledge of virtualization technologies such as VMware or Hyper-V is an advantage.
• Exposure to cybersecurity frameworks, ISO 27001, or security audits is a plus.
• Ability to troubleshoot technical issues in a structured and pragmatic way.
• Good communication skills and a strong service-oriented attitude.
• Ability to work independently while collaborating efficiently with the broader IT team.
• Good command of English and French another language is an asset.

Entry date : to be discussed

activity date : 100%

Performance, Innovation, Trust, Respect and Ethicsare our core values. We encourage our employees and provide them with the tools and training that enable them to develop and evolve successfully in an international Group. We offer equal opportunity, a healthy, safe and secure working environment and competitive compensation and benefits.

We are looking forward to receiving your application (covering letter, CV, educational and work certificates etc.) through

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