Being part of our retail team means that :

You enjoy working in a customer facing role,

You are driven by providing excellent customer services,

You are confident in handling our customer’s money in a fast-paced environment,

You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,

You are friendly, collaborative and have a positive attitude.

What you will do on daily basis :

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer’s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria’s products, services and policies;
• Balance your cash register and prepare cash for deposit;
• Prepare your daily transactions record;

Perform other duties as assigned or requested by your colleagues and superiors.

What we will look for you to have :

Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.